Privacy Policy | Mapalyze

1. Introduction

Mapalyze ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our field data collection platform, website, and related services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information.

Field Data

Data you collect using Mapalyze — form responses, photos, GPS coordinates, and metadata — is stored on your behalf. You own this data and can export or delete it at any time.

Usage Data

We collect anonymized usage analytics to improve our service: pages visited, features used, device types, and error logs. We do not track individual field data entries for analytics purposes.

3. How We Use Your Information

To provide, maintain, and improve the Mapalyze platform
To process transactions and manage your account
To communicate with you about service updates, security notices, and support
To analyze aggregate usage patterns and improve our product
To comply with legal obligations
To feature anonymized or attributed feedback, testimonials, and success stories in our marketing materials (with your consent or as permitted by our Terms)

4. Data Sharing

We do not sell your personal data or field data to third parties. We may share data with: service providers who assist in operating our platform (hosting, payment processing), and when required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security audits. For more details, see our Security page.

6. Data Retention

We retain your data for as long as your account is active. After account closure, we keep your data available for export for 90 days, after which it is permanently deleted from our systems.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and export your personal and field data
Correct inaccurate data
Request deletion of your data
Object to certain processing activities
Port your data to another service
Request removal of your submissions from marketing materials

To exercise these rights, contact us at info@mapalyze.com.

8. Cookies

We use essential cookies required for the platform to function. We use anonymized analytics to understand usage patterns. We do not use advertising cookies or tracking pixels.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at info@mapalyze.com or visit our Contact page.